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MindLeaders is the leading provider of training in the Hospitality and Leisure industry. We can enhance your
employees' skills and, in turn, promote operational excellence through our complete commitment to aligning
to the learning and development needs of your organisation. We have the elearning tools that your organisation
needs to ensure that your employees are trained effectively for their job roles and additionally can upskill
eLearning offers an array of advantages to a 24/7 industry with its split shifts and ‘always open’
work ethic. We can train employees effortlessly, cost effectively and without disrupting the smooth running
of your business.
Our automated tracking facility enables trainers to administer the elearning effectively and provides online visibility of
activity for Head Office and Operations teams.
The essentials to exceptional interactions with your customers. Whether it’s matching a decent Merlot
to that sirloin steak or handling informal complaints, this elearning makes new-starters at home
and puts managers at ease.
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Pouring the perfect pint depends on proper cellar management. Covering the how, when and where of
key tasks and working practices, this elearning ensures bar-staff are fully competent in getting
each order from cask to customer.
Good bar staff know how to manage the good times. This all important induction training covers legal
requirements and makes it safe for staff to serve alcohol to the public in England and Wales.
Catering for every customer requires employees who are aware of allergies and intolerances. This elearning
enables those preparing, handling or serving food to help customers make informed choices and react
effectively when incidents occur.
A fascinating course from the Wine & Spirit Education Trust (WSET) that introduces the world of wine without
the need to take a formal examination. Learners study the characteristics of major grape varieties and different styles of wine.
APLH Award for Personal Licence Holders (APLH) is an elearning course that provides the training required
by law for anyone authorising the retail sale of alcohol (except Scotland). It is accredited by EDI.
Prepare your people before they pour a single pint. This two hour elearning course provides all the training
required by the Scottish Licensing Act 2009, covering all 16 points of the training which is required for all
staff members in licensed premises.
Do you have a challenge to delivering elearning? Get in touch with us today.
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