Support

Toll-free in USA 1-800-223-3732

System Requirements

Windows 2000, XP, Vista, or 7; Mac OS X v10.4 and higher. Windows XP (SP2 or later), Windows Server 2003 (SP2 or later), Windows Vista, Windows Server 2008, Windows 7 for the Talent Development System.	Minimum 500MHz Processor, 128 MB RAM. Minimum display resolution 1024x768. Internet Explorer 7.0 or higher; Firefox 3.0 or higher; Chrome 3.0 or higher; Safari 4.0 or higher. Course Administrators must use Internet Explorer 7.0 or higher. Internet Explorer 7 or 8 for the Talent Development System. Windows Media Player 9.0 or higher.*
Mac OS X v 10.4 or higher	Minimum 500MHz Processor, 128 MB RAM. Minimum display resolution 1024x768. Firefox 3.0 or higher; Chrome 3.0 or higher; Safari 4.0 or higher. Talent Development System is currently unavailable
All Systems	56K minimum connection; broadband (256 kbps or higher) recommended. Windows Media Player 9.0 or higher.* JavaScript, popup windows and cookies enabled. Adobe Flash Player 10.0 or higher.** Sound card with speakers or headphones strongly recommended.

Additional Requirements by Application

French-Canadian Courseware	Windows 2000, XP, Vista, or 7. Internet Explorer 7.0 or higher
Health & Safety Courseware	Windows 2000, XP, Vista, or 7. Internet Explorer 7.0 or higher Minimum display resolution of 1024x768 recommended Originating IP address of 65.57.249.92 must be allowed through firewall
Instant Mentoring	Windows 2000, XP, Vista, or 7; Mac OS X v10.4 and higher Internet Explorer 7.0 or higher; Firefox 3.0 or higher; Chrome 3.0 or higher; Safari 4.0 or higher
MindLeaders Unplugged (Download/Upload) Courseware	An average of 8MB per course for HTML courses An average of 50MB per course for Business Skills video courses An uninterrupted internet connection for the duration of the installation process Internet Information Services (IIS) must be turned off to launch downloaded courses
Practice-Labs	Microsoft Windows XP and higher; Linux Redhat; Fedora; iPad and Android-based systems able to run Java. Minimum 1GHz Processor, 512Mb Ram. Microsoft Internet Explorer versions 7, 8, 9. Internet Explorer 7.0 or higher; Firefox 3.5 or higher; Chrome 10 or higher; Safari 5.0 or higher. 512Kbs minimum connection (broadband). JavaScript and popup windows must be enabled Sun Java Runtime (JRE) 1.6 or higher installed and enabled.
eBooks Reference Library	Internet Explorer 7.0+; Firefox 3.0+; Chrome 3.0; Safari 3.0+ JavaScript, Cookies Enabled Adobe Flash Player 8.0 or later
TechLabs Virtual Environments	Windows 2000, XP, Vista, or 7 Internet Explorer 7.0 or higher Java enabled Java Virtual Machine (JVM) Adobe Acrobat Reader for Lab Manuals

Note: Because MindLeaders courses utilize pop-up windows, pop-up blockers must be disabled. If you have a firewall or cookie management software, please allow *.mindleaders.com as a trusted site.

*Windows Media format video is available for Internet Explorer (IE) users who do not have Adobe Flash Player. Windows Media Player not required for users who have Adobe Flash Player.

**Adobe Flash Player 10 is required for the Talent Development System and is highly recommended for best experience within courseware. A text-only version is available for users who do not have Adobe Flash Player.

Still Have Questions?

Call and ask for technical support Monday through Friday, 8:00 am - 8:00 pm eastern time, or click here to open a support ticket.

Toll-free in USA
800-223-3732
Local
614-781-7300