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Our Commitment
At MindLeaders, we strive for unequaled customer satisfaction.
We measure our performance by three criteria: courseware
satisfaction, technical support satisfaction, and Web site
availability. Our results speak for themselves.
Through course satisfaction and technical support surveys
we constantly poll our customers to see how they rate our
products as well as our follow-up service. Maintaining multiple
Web servers so that you may log into a MindLeaders course
anytime and anywhere is vitally important. Our staff works
very hard at ensuring your courses are always available
to you and we consider it a cornerstone in our commitment
to unequaled customer satisfaction.
Return to this page monthly to keep tabs on our performance.
Courseware Satisfaction
| Month |
Responses |
% Satisfied |
| October |
27,024 |
92.88% |
| November |
27,362 |
92.84% |
| December |
27,805 |
92.88% |
Tech Support Satisfaction
| Month |
Responses |
% Satisfied |
| October |
1,365 |
100.00% |
| November |
1,360 |
100.00% |
| Decemberr |
1,194 |
100.00% |
Website Availability
| Month |
Uptime |
| October |
99.99% |
| November |
99.95% |
| December |
99.98% |
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