Our Commitment
At MindLeaders, we strive for unequaled customer satisfaction. We measure our performance
by three criteria: courseware satisfaction, technical support satisfaction, and Web site
availability. Our results speak for themselves.
Through course satisfaction and technical support surveys we constantly poll our customers
to see how they rate our products as well as our follow-up service. Maintaining multiple Web
servers so that you may log into a MindLeaders course anytime and anywhere is vitally important.
Our staff works very hard at ensuring your courses are always available to you and we consider
it a cornerstone in our commitment to unequaled customer satisfaction.
Return to this page monthly to keep tabs on our performance.
|
Courseware Satisfaction
|
Tech Support
|
Website Availability
|
| Month |
Responses |
% Satisfied |
| April |
39,434 |
91.57% |
| May |
45,289 |
91.36% |
| June |
47,457 |
91.17% |
|
| Month |
Responses |
% Satisfied |
| April |
1,274 |
100% |
| May |
835 |
100% |
| June |
969 |
100% |
|
| Month |
Uptime |
| April |
99.95% |
| May |
99.97% |
| June |
99.96% |
|