MindLeaders Certification Guarantee
Here is the non-legalese version
(however, better read the fine print below)
We will refund the subscription cost of the person who did not pass the exam if –
- They scored an 80% or better on each of the certification study guide courses.
(Come on, we are only asking for a B!)
- They took the certification exam within 30 days of completing the training – Do it
while it’s fresh!
To claim your refund you have to do some specific things, best if our lawyer
explains below. Here are the specific
Certifications we cover – even the PMP certification, unheard of!!!
And now the details...
MindLeaders Quality Guarantee
The MindLeaders Quality Guarantee is your assurance that our courses will truly
help prepare your employees and consultants to pass the certification exams that
are covered by the MindLeaders course series on the certification topic. If your
employee or consultant fails to pass a certification exam after completing the
appropriate MindLeaders course series, MindLeaders will refund the per user
subscription cost paid by You with respect to the employee or consultant who failed
the exam. To be eligible to receive a refund:
- The exam taker must have received an overall score of at least 80% on each
of the MindLeaders courses within the applicable certification series of
courses;
- The exam taker must complete the certification exam at an approved testing
center within 30 days of completing the appropriate MindLeaders series of
courses; and
- The Company must send MindLeaders, via first class mail within ten days of a
failed exam, (i) printed copies of the scores for each MindLeaders skill assessment
test within the course series, (ii) a signed copy of the complete and original test
score sheet from the authorized testing center containing the exam taker’s name,
the certification exam taken, the date the exam was taken and the failed exam score;
and (iii) the exam taker’s complete business address including city, state and
postal/zip code (no P. O. boxes please).
All refund requests must be mailed to MindLeaders, Attn: Course Refunds, 5500
Glendon Ct, Ste. 200, Dublin, OH 43016. The amount refunded will be the per user
subscription cost attributable to the MindLeaders End User, Technical or Custom
Subscription Plan which contains the course series related to the failed exam.
The subscription costs paid with respect to any such subscription for any one
individual will only be refunded once
MindLeaders reserves the right to suspend, terminate or change the terms and conditions
of its Quality Guarantee Program at anytime. MindLeaders failure to insist on or
enforce strict performance of this Quality Guarantee Program shall not be construed as
a waiver by MindLeaders. This shall not be interpreted to confer any rights or
remedies on any third parties.